I ran into a problem recently with my Google Voice’s voicemail – it no longer picked up my missed calls! Instead, it redirected to one of my other phone’s voicemail.
Frustrated with this new phenomenon, I went searching for a solution, but again, didn’t find a clear answer. So I tried reducing the voicemail delay on my mobile phone (which forwards calls to GV), hoping it would pick up the call before my other phones.
Unfortunately this only worsened the issue: my other phones would pick up the voicemail even faster! So I did some more research and found that GV works based on the principle of whether the phones are still ringing. In other words, if there is a phone in your account that is still ringing (assuming you haven’t picked up any of your phones), it will wait for that to stop before rolling into voicemail. So I set actually had to set my mobile phone’s voicemail delay to 30 seconds so that GV would wait. This allowed GV to bypass the voicemail on my other phones that were picking it up too early.
Strange, but I feel like there must be people out there experiencing the same issue.